Umbrella Care and FAQ's

Umbrella Care

    Buck and Bear umbrellas are made by artisans with decades of experience, they have made umbrellas that will keep you dry and stand-up to the weather when others don't.

    To make sure your umbrella lasts for seasons to come:

    • Avoid gale force winds
    • Open your umbrella to dry after use
    • Don't expose to hot elements like heaters
    • Avoid use of chemicals or oils on fabric, use only water for cleaning
    • Fold umbrella along pleats before securing band

    FAQ's

    General

    Umbrella comparisons
    We currently have two sizes of umbrellas. Below is a comparison of key details to help you find the one that is right for you. 
     
    Are Buck and Bear umbrellas only available on-line?

    Yes, we are currently available for purchase on-line only but are always looking for new opportunities to reach our customers. Stay tuned for updates.  

    For any Wholesale enquiries please contact us

    Shipping

    How much is shipping?

    Our umbrellas have a flat shipping rate of $10 per purchase for anywhere in Australia. We do not ship internationally at this time. If you are interested in our product and require international shipping please contact us via our enquiry page.  

    Returns

    What happens if my umbrella is faulty?

    Our umbrellas come with a 1 year warranty. If you receive a faulty umbrella please contact us and we will make sure we replace it or provide you with a refund. Faults covered relate to poor workmanship or materials, and do not include usual wear and tear or use in severe weather conditions.